1300 760 011

1300 760 011

 
mobile-logo

Call Centre CALL 1300 760 011 Oracle Customer Management Solutions Your Ultimate Solution CALL 1300 760 011 CONTACT CENTRE MORE THAN JUST YOUR EVERYDAY

ORACLE CUSTOMER
MANAGEMENT SOLUTIONS

1300 760 011 1300 760 011 At OracleCMS, we bring unmatched expertise, proudly serving over 450 clients across diverse
industries such as retail, medical, and mining. Our proven track record highlights our ability to
effortlessly resolve your call centre needs with precision and excellence — starting today.

WHY DO LEADING BRANDS TRUST
ORACLECMS FOR CALL CENTRE
SOLUTIONS?

 

For our revolutionary problem-solving abilities

 

We provide a seamless experience across all contact centre services. Whether it’s troubleshooting, facilities management, or effortlessly managing customer service hotlines, sales, or after-hours crisis support, we craft a customised solution that works brilliantly for you. Looking for an elegant and simplified approach to handling complex customer needs? Let OracleCMS transform your processes and discover why top brands choose us to deliver exceptional service.

CALL 1300 760 011
REQUEST CALLBACK

5 Star Rating on Google Reviews

 

CALL 1300 760 011
REQUEST CALLBACK

UNMATCHED 24/7 AVAILABILITY WITH A PROVEN TRACK RECORD OF EXCELLENCE

 

We understand that your customers want to connect with your business on their terms. Meeting those expectations around the clock used to feel impossible, but not anymore. OracleCMS delivers cost-effective, unparalleled inbound customer service solutions that are always on, ensuring you’re available any time—day or night—without the burden of staffing beyond standard hours.

CALL 1300 760 011
REQUEST CALLBACK

Stellar Customer Service at Every Touch-point

With a team of over 600 highly skilled professionals, we are committed to delivering exceptional service. We continuously invest in their growth through regular, innovative training. Our approach is tailored to your business, ensuring that our contact service is always up to speed, adapting to your evolving needs and empowering your team to stay ahead.

Technology Experts, Leading the Way

We pride ourselves on researching, developing, and investing in cutting-edge technology. This ensures that your customer service solutions will continuously evolve, delivering lightning-fast assistance and answers. With a variety of contact options, including phone, email, and on-the-spot web messaging, your customers will always have a seamless and instant connection to support.

Outstanding Outbound Services That Drive Results

In addition to our inbound call centre expertise, we transform calls into sales with our high-performance outbound services. Let us show you how we can boost business for your brand and keep your customers engaged and loyal with our targeted, results-driven approach.

WHAT OUR CUSTOMERS SAY ABOUT US

 

OracleCMS’ services were truly exceptional. They took the time to deeply understand our business needs and handled our customer service and inbound inquiries with a professional and highly trained team. The results were impressive.

We’d highly recommend them to any business looking for seamless and professional support!

 

CALL 1300 760 011
REQUEST CALLBACK

ACQUISITION, SALES & WINBACK

Are your sales surging? If your sales team needs additional support, OracleCMS is here to help. Our teams are experts in closing deals and ensuring your sales acquisitions continue to grow seamlessly.

HELPDESK & TROUBLESHOOTING

OracleCMS offers a specialised helpdesk service, staffed with teams highly skilled in providing troubleshooting support. Leverage this service to ensure your customers feel supported and receive swift, reliable solutions.

AFTER HOURS SUPPORT

Need to stay connected with your customers 24/7? OracleCMS provides round-the-clock support, ensuring your lines remain always open and your customers can access the information they need whenever they need it.

GENERAL ENQUIRIES

Looking for versatile support? OracleCMS teams can handle general enquiries from a wide range of industries, ensuring smooth operations. Any specialised requests are efficiently escalated to your internal teams for additional support.

ABOUT ORACLECMS

OracleCMS delivers exceptional customer management solutions for businesses that expect service levels many believe are no longer possible. We help companies grow by providing customer service and logistical processes that deliver unmatched value, helping you stand out from your competitors and exceed customer expectations.

Call us today to discover how OracleCMS can do the same for your organisation.

Request a Call Back

Enter your details below and we will reach out to you soon to see how we can help your brand.

    Our Certifications

    ManagementSysCert_ISO9001_14001_ISOIEC27001_col
    pci-compliant