In business, there are few things quite as important as customer service. Yes, you need to deliver a superior product or service, whilst offering great value for money, but without...
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In this digital era, data is the new currency. It’s with data that businesses can make shrewd decisions and innovations within their daily operation in order to streamline functionality, bolster...
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There are various reasons for wanting to outsource your customer services to a third-party company, just as there are for preferring to handle it in house. But where do you...
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