OracleCMS Cyber Incident

Date: 24/07/2024

OracleCMS’ response to the recent cyber incident has now drawn to a close. We would like to take this opportunity to thank all our clients for their understanding and patience, and to also thank those government entities who have provided guidance and support throughout our incident response.

As this incident involved an unauthorised third-party gaining access to a portion of OracleCMS’ data before publishing files online, we wish to again share advice around how to protect yourself from the risk of data misuse, should your basic contact information be shared online. This can be found below.

For further information, please contact our dedicated response team on [email protected] or call 0390 913 922 between 9am and 6pm, Monday to Friday.

Stay Cyber Safe

Where a third party has accessed, downloaded or disclosed your contact information, it is important to:

• be aware of email, telephone and text-based scams. Do not share your personal information with anyone unless you are confident about who you are sharing it with;
• when on a webpage asking for your login credentials, take note of the web address or URL (‘Uniform Resource Locator’). The URL is located in the address bar of your web browser and typically starts with [https://]https://;
• if you are suspicious of the URL, do not provide your login details. Contact the entity through the usual channels to ensure you are logging into the correct web page. Please note that we will never contact you to ask for your username or password;
• enable multi-factor authentication for your online accounts where possible, including your email, banking, and social media accounts;
• ensure you have up-to-date anti-virus software installed on any device you use to access your online accounts;
• check the strength of your passwords and whether they have been involved in any data breaches on the NSW Government password checker website: https://www.nsw.gov.au/id-support-nsw/passwords; and

follow the Australian Competition and Consumer Commission’s Scamwatch guidance for protecting yourself from scams here: https://www.scamwatch.gov.au/get-help/protect-yourself-from-scams/.

For more information, you can visit the OAIC’s tips for further guidance about protecting your identity: https://www.oaic.gov.au/privacy/your-privacy-rights/tips-to-protect-your-privacy/.