Are you...

  • Worried you are not providing exceptional service to your customers, and they are starting to look elsewhere?
  • Under pressure to cut costs without sacrificing customer care?
  • Uncertain whether to take the risk of hiring more staff and extending your infrastructure?
  • Aware that emails, calls and customer transactions are on the rise while your resource levels stay the same?
  • Looking for a new channel to market without extensive capital outlay?

 

OracleCMS can...

    • Provide your customers with an exceptional customer service experience.
    • Control your costs through efficiencies which will improve your bottom line
    • Generate revenue by creating leads and business intelligence using outbound calling.
    • Give you the capacity to handle large inbound response campaigns with unpredictable call volumes


  • Make you money by identifying service enhancements and recommending best business practices using our extensive industry knowledge.
  • Create a whole new sales channel for you with ordering and transaction processing services.
  • Handle all the business processes to deliver process efficiencies through delivery, fulfilment and administration.
OracleCMS are committed and dynamic, with proven and successful experience in contact management and customer service.  We have the passion to not only help you overcome your challenges but we will change and grow with the needs of your business and help you to maximise every one of your opportunities.  



News...
22.05.2009 OracleCMS support Olivia Newton-John’s Cancer and Wellness Centre Appeal read more
08.05.2009 OracleCMS showcases SmartSight at FMA conference read more
29.01.2008 Local IT guru wins coveted award read more
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Don’t just survive, thrive!

The only thing certain in uncertain times is change.  And those who are prepared to think differently and act decisively will not only survive, but thrive once the crisis is over.  As the global business scene changes, several points have become clear... read more


Here's the proof

  • Review our case studies for how we have solved real life issues for our customers in the past and present.
  • Have a look at our partners section to see who helps us, help you.
  • Our team along with our customers are our most important assets, and of course we have all the IT solutions and infrastructure to back up our claims.
  • Run your challenge by us and we will come up with a customised solution for you without obligation.
    Read on for more information about us, our customers, and our solutions.